Request for Information (RFI) for Maryland Infant Screening Database

The Maryland Department of Health is issuing a Request for Information (RFI) under solicitation number BPM059220 to identify commercially available off-the-shelf (COTS) solutions for a centralized Laboratory Information Management System (LIMS) and Customer Relationship Management (CRM) application. The LIMS is intended to electronically manage test orders and results for healthcare providers and patients while improving the visualization of public health laboratory data. The CRM will serve as an internet-based platform for surveillance and follow-up activities across several infant screening programs, including Early Hearing Detection and Intervention, Birth Defects reporting, Newborn Metabolic screening, and Critical Congenital Heart Defects screening. The agency envisions a cloud-based, standards-aligned solution that reduces manual data entry through automated data capture and integrates demographic data from the Vital Statistics Administration. Key functional requirements include real-time adhoc reporting for EHDI 1-3-6 metrics and automated system alerts for abnormal specimens. Technical requirements specify alignment with the NIST cybersecurity framework and the use of system hardening guides such as CIS or STIG. This RFI is for market research purposes only and does not constitute a solicitation for bids; therefore, respondents are instructed to describe licensing and cost drivers without providing specific dollar amounts. Responses must be submitted to Procurement Officer Candace Poag by November 6, 2026.