Request for Proposals: Staffing and Service Levels Study

South San Francisco, "The Industrial City" was incorporated on September 19, 1908. It has a population of approximately 68,000 that grows to nearly $100,000 during business hours, and a land area of 9.14 square miles. South San Francisco is located approximately 8 miles south of Downtown San Francisco and is adjacent to the northern border of the San Francisco Airport and San Bruno, south of Daly City, Colma, and Brisbane, and east of Pacifica. The City of South San Francisco is a general law city, which operates under the council/manager form of government with a General Fund budget of $162.4 million and a total budget of $320 million for Fiscal Year 2026-2027. The City employs approximately five hundred (500) full-time permanent employees and approximately four hundred (400) part-time hourly employees. The City's operating departments include Economic & Community Development, Finance, Fire, Human Resources, Information Technology, Library, Parks and Recreation, Police, and Public Works. In early 2026, the City developed the City Council Priorities Action plan, including the major focus areas of Housing and Supportive Services, Infrastructure and the Environment, Modern and Sustainable Organization, Quality of Life, and a Welcoming and Connected Community. As a part of the Modern and Sustainable Organization priority, the City is developing a long-term fiscal sustainability plan. The staffing and services levels study is one component of this plan, along with the development of a Parks and Recreation master plan, a facility condition assessment, an infrastructure assessment, and an evaluation of options for managing long-term financial obligations related to pension and OPEB (Other Post-Employment Benefits).