Reservation System to include Sales, Data Collection, Revenue Management

Solicitation AG-4870-S-13-0003, issued by the Department of Agriculture for Land Between The Lakes NRA, seeks a total small business contractor to provide a comprehensive reservation system encompassing sales, data collection, and revenue management. The project requires a turnkey web-based solution for centralized reservations, registration, and point of sale operations, deployed across three phased launches. The scope includes the development and administration of the Quota Hunt Application System (QHAS) to support deer and turkey hunts, which involves managing online applications, processing credit card payments, ensuring PII protection, and generating drawing results and permits. The contract is structured with a base year for FY14 and option years extending through FY18. Key technical requirements include system integration with existing government infrastructure, data migration, and the potential for optional features such as mobile applications, rewards programs, and gift cards. The procurement is governed by commercial item FAR clauses and requires the contractor to handle all testing, configuration, and preventive maintenance. Detailed guidance on eligibility, pricing, and technical specifications has been provided through a series of amendments and question-and-answer sessions to clarify implementation and hosting expectations.