Resident Services Program Planning & Organizational Capacity Building

The contract titled Resident Services Program Planning & Organizational Capacity Building seeks a subcontractor to evaluate the effectiveness of the Housing Authority of the City of Everett’s resident services programs and to design comprehensive strategies for enhancing program coordination and service delivery. The work includes conducting detailed assessments of current operations, identifying gaps and opportunities, and developing strategic plans that align with organizational goals. The subcontractor will be responsible for creating streamlined workflows, establishing clear standards for program implementation, and building out staff training roadmaps to ensure consistent, high-quality support for residents. The contract is open for bidding with a response deadline of June 9, 2026, and is classified under NAICS code 541611, indicating it pertains to management consulting services. Performance of the work is expected to be centered in Everett, Washington, with the Housing Authority of the City of Everett acting as the contracting entity under the State of Washington. The scope emphasizes organizational capacity building, requiring the subcontractor to not only analyze existing systems but also to foster sustainable improvements through structured planning and workforce development. Participation is governed as a subcontract, and bidders must ensure alignment with the authority’s mission to elevate resident outcomes through improved program infrastructure and staff preparedness.