Residential Facility Management & Operations

The contract requires the management and daily operation of a 24/7 supervised residential facility serving five to eleven female youth aged five to eleven, with a primary focus on ensuring their safety, providing comprehensive daily living support, and maintaining strict adherence to all applicable state regulations. The facility must deliver a structured, nurturing environment that addresses the behavioral, emotional, and developmental needs of the population while remaining fully compliant with licensing and oversight standards set by the state. Operations must include round-the-clock staffing, case coordination, meal services, personal care, educational support, and crisis intervention protocols tailored to the unique vulnerabilities of young female residents. The facility is located in Boston at a designated site with the zip code 02109 and is overseen by the Massachusetts Department of Youth Services, specifically the DYS01-Boston division. This subcontract opportunity has a response deadline of May 29, 2026, and is classified under NAICS code 624299, covering other individual and family services. While specific staffing ratios, funding amounts, or performance metrics are not outlined here, successful bidders must demonstrate proven experience in juvenile residential care, a commitment to trauma-informed practices, and the capacity to meet rigorous state compliance and reporting requirements. The provider is expected to maintain a high standard of accountability, transparency, and service delivery under continuous regulatory scrutiny.