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Reviewer Customer Service & Technical Support

Active

Federal

Response Deadline11/19/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Health And Human Services → FDA Office Of Acq Grant Svcs

NAICS

541519 - Other Computer Related Services

Place of Performance

Silver Spring, MD, 20993, USA

Set-Aside

SBA

Documents

This scope was carved out of 75F40127R00007.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FDA Scientific & Regulatory Support Services(SRS)

AI Contract Breakdown

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Timeline

PostedNov 4

subcontract

Response DeadlineNov 19

Submission deadline

Response Deadline

11/19/2026, 07:00:00 PM UTCin 15 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → FDA Office Of Acq Grant Svcs

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Health And Human Services → FDA Office Of Acq Grant Svcs

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides tiered technical support for review tools for prime contractors on FDA regulatory support projects. Manages service requests, diagnoses technical issues, and provides remote and deskside assistance. Requires expertise in IT Service Management (ITSM) and help desk operations. Delivers resolved service tickets and support trend reports.

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