RFP#: 160904 TOC Floor Operations & SSP Services

The Virginia Department of Transportation (VDOT) is soliciting proposals under RFP 160904 for statewide Traffic Operations Center (TOC) Floor Operations and Safety Service Patrol (SSP) services. The contract is divided into two service lots: Lot 1 focuses on the day-to-day oversight and management of five TOC locations, while Lot 2 provides 24/7/365 incident response, management, and motorist assistance across nine districts. Lot 1 has an initial four-year term with two optional two-year renewals, and Lot 2 has an initial five-year term with two optional three-year renewals. The scope includes critical tasks such as incident detection, debris clearance, and the provision of high-visibility, FEMA-compliant reflective markings on all SSP vehicles. The procurement is set aside for award priority to DSBSD-certified micro or small businesses, with specific scoring incentives for certified firms and those providing small business subcontracting plans. Proposals are evaluated based on a combination of technical qualifications and price, with VDOT selecting a pool of qualified offerors for negotiations before making a final award. Key requirements include the submission of a detailed Operational Management Plan, quarterly performance reports, and a performance bond totaling 100% of the contract amount. Bidders must adhere to strict submission guidelines via eVA, including specific formatting and the acknowledgment of multiple addenda, with the final response deadline extended to October 2, 2026.