RFP-171-260000002346-1 | MDHHS - MiConnect Maintenance & Support RFP

The Michigan Department of Technology, Management and Budget (DTMB) is soliciting proposals for the maintenance and support of the MiConnect Solution under solicitation RFP-171-260000002346-1, with responses due by September 4, 2026. This procurement targets IT services centered on software support, system maintenance, and compliance with state and federal standards, with performance expected across various state locations in Michigan. The Statement of Work defines deliverables including software, documentation, and non-software items, tied to specific operational environments and performance requirements. Key evaluation criteria emphasize technical competence, with the top two factors—Vendor Question Worksheet – Experiences Only and SOW – Staffing Plan Only—each accounting for 25 points, followed by resume submissions at 24 points, and other factors such as transition planning and supplemental questionnaire responses. Award will be based on a trade-off approach, requiring a minimum technical score of 80 points and the best value combination of technical merit and price, with no obligation to select the lowest-priced bid. Proposals must be submitted electronically via the SIGMA VSS portal in native editable formats, with a strict file size limit of 6 MB per document and no late submissions permitted. The contract demands strict adherence to security and compliance standards including NIST, FISMA, FedRAMP, and WCAG 2.1 Level AA, with additional requirements under IRS Publication 1075 for personnel handling Federal Tax Information. Key Personnel, including a Project Manager and Security Officer, must submit resumes limited to three pages each and provide letters of commitment, with any substitutions requiring formal approval. Security obligations are reinforced by the designation of a Contractor Security Officer with full authority over contract-related security matters. The contract allows for up to ten years of performance, including option periods, with renewals at the State’s sole discretion. All invoicing must be submitted electronically to DTMB-Invoice-Approvals@michigan.gov and must include contract and delivery order details, though payment office and accounting code information are not provided. No pricing data is included in the solicitation, indicating that vendors must complete Schedule B with firm fixed price line items for base and option years. Compliance with federal requirements such as debarment screening, Byrd Anti-Lobbying Certification, and Unique Entity ID validation is mandatory, while socioeconomic certifications and size status declarations are not required but encouraged. The contract does not include traditional FAR clauses but features state-specific provisions related to assignment