RFP 26-0214801 CalTABS

The California Department of Technology is seeking proposals for RFP 26-0214801 to implement a modern Software-as-a-Service (SaaS) billing solution to replace the legacy CalTABS system. This comprehensive engagement includes end-to-end implementation services such as requirements analysis, system design, configuration, data ingestion from over 30 sources, system integrations, testing, training, and a pilot program to verify functionality. The project scope also encompasses Go-Live, system stabilization, and ongoing operational support. The proposed system must adhere to strict technical and security standards, including NIST SP 800-53 revision 5, California State Cloud Computing Policy, ADA accessibility regulations, and industry-standard encryption protocols for data at rest and in transit. The contract structure consists of an initial three-year term with two optional one-year extensions, running from October 2026 through October 2031. Procurement evaluation is heavily weighted toward cost, with 250 points awarded for the lowest average hourly rates for consulting staff and 250 points awarded for the lowest total software and license costs. Proposers must provide pricing for specific labor categories, including Project Managers, Technical Managers, and Business Analysts, as well as fixed-price items for 15 administrator licenses and 1,500 user licenses. Additionally, the solicitation includes provisions for Disabled Veteran Business Enterprise (DVBE) participation and requires contractors to provide between three and six qualified consultants with experience gained within the last seven years.