RFP for Integrated Governmental Software System

The City of Suwanee is seeking proposals from qualified vendors to supply and implement a fully integrated governmental enterprise resource planning (ERP) system designed to modernize municipal operations, improve financial and operational reporting, and ensure compliance with GASB, GAAP, and GFOA standards. The project involves replacing the existing BS&A system with a unified platform supporting modules such as financial management, budgeting, procurement, payroll, tax billing, permitting, licensing, and citizen portals, along with automation workflows, secure data migration, and scalable growth features. The procurement emphasizes cybersecurity, data ownership rights, accessibility, and robust support, requiring vendors to demonstrate compliance with industry standards like SOC 2 or ISO 27001, PCI DSS (if applicable), and adherence to public records laws. Implementation includes detailed project planning, data migration, testing, training, and post-go-live support, with an anticipated go-live window between 2026 and 2027. Proposals are due by November 14, 2025, with questions to be submitted by October 27, 2025. The submission must include a concise 20-page core proposal, excluding appendices, which may contain supplemental materials such as SOC reports, system architecture diagrams, sample contracts, and technical documentation. The evaluation process will focus on technical fit, implementation approach, security, references, and pricing, although specific weights or scoring criteria are not explicitly provided. The contract will be awarded based on a best-value approach, with the City retaining final acceptance authority after thorough testing and validation. The procurement process is open, with no set-aside or socioeconomic certification requirements, and all proposals should be directed to the City’s Finance Department at the specified address and email.