RFP TH-2026-03 Managed IT Services

The Town of Tyrone, Georgia, is soliciting proposals under RFP TH-2026-03 for a qualified Managed Service Provider to serve as its primary technology partner. Because the Town does not maintain an internal IT department, the selected firm will provide comprehensive information technology management, including end-user support, network and infrastructure management, Microsoft 365 administration, website management, and strategic IT planning. A critical component of the scope is the management of cybersecurity posture, backup and recovery, and ensuring compliance with GCIC/CJIS requirements for law enforcement systems and ADA standards for government websites. The Town will utilize a best-value selection process, with final award approval granted by the Mayor and Council. Proposers must submit a concise proposal not exceeding 20 pages, including a detailed technical approach, staffing model, and a pricing schedule based on a predictable fixed-cost service model. Required submissions include a PDF copy on a flash drive and one hard copy, delivered in a sealed envelope by the deadline. The resulting contract will be governed by Georgia law and requires the provider to maintain cyber liability insurance and adhere to E-Verify requirements. Proposals must remain valid for 120 days following the due date.