RFP - Wide Area Network Refresh, Maintenance and Support Services for the Harris County Toll Road Authority

Harris County is soliciting proposals for a Wide Area Network (WAN) refresh, maintenance, and support services project for the Harris County Toll Road Authority (HCTRA). The scope of work involves refreshing all WAN routers across HCTRA locations, including those on the fiber ring and remote offices, and building a secondary fiber ring using existing spare fibers without disrupting production. The technical requirements specify a Cisco-based network architecture utilizing Dense Wavelength Division Multiplexing (DWDM), with a transition from EIGRP to OSPF routing. Hardware must provide a minimum throughput of 10Gbps, with a strong preference for 100Gbps, and equipment for roadside environments must feature extended operating temperature ratings. Key deliverables include the delivery of routers and 10G/100G optical transceivers, 24/7 technical support, and a comprehensive training plan. The contract is scheduled to begin on or about April 1, 2027, with four optional one-year renewals. Award selection is based on the best evaluated proposal, with weights assigned to the technical solution (30%), qualifications and experience (25%), and maintenance and support services (20%). Vendors must have at least five years of experience in similar WAN implementations and must pass a cybersecurity risk assessment conducted by the IT Infrastructure Planning and Security Governance committee. All shipments must use weather-resistant labeling and be delivered F.O.B. destination inside delivery to the HCTRA facility in Houston. Invoicing is conducted monthly or upon deliverable completion, subject to the availability of funds under the Texas Constitution.