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This Solicitation opportunity from Texas was posted on May 6, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

RFP730-24066 AI-Based Chatbot

Closed
RFP730-24066State & Local

Contract Overview

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The University of Houston is issuing a request for proposals to develop an AI-based interaction chatbot or assistant aimed at supporting prospective and current students by providing timely, secure, and accurate responses to their inquiries. The primary goal is to enhance user engagement and reduce the workload on university staff by offering a curated information service that encourages community members to use the chatbot instead of seeking in-person or phone support. This solution will serve all university departments for administrative purposes, acting as a force-multiplier to improve overall efficiency and streamline communication channels across campus. The contract, titled RFP730-24066, was posted on May 6, 2024, with a response deadline of June 5, 2024. It falls under the NAICS code 541715, indicating a focus on research and development in computer programming, data processing, and software development. The project budget ranges from $500,000 to $1,500,000, reflecting its scope and importance. The primary point of contact for this solicitation is Selene Cisneros, reachable via email or phone, and further details can be accessed through the Texas SmartBuy website.

Documents

6

RFP 730-24066 Addendum 1 - Q&A Final

DOCX, High priority: read this firstq-and-a
High

RFP730-24066 Addendum 2 - Proposal Deadline Extension

DOCX, High priority: read this firstamendment
High

RFP730-24066 Addendum 2 - Proposal Deadline Extension

DOCX, High priority: read this firstamendment
High

RFP730-24066 Addendum 3 - Proposal Deadline Extension

DOCX, High priority: read this firstamendment
High

RFP730-24066 AI-Based Chatbot

DOCX, High priority: read this firstrfp
High

ESBD_358289_1715020376216_Exhibits.zip

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

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Submission Closed

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Organization & Contact Information

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AgencyTexas → University of Houston
Contacts1 person available
OfficeN/A
Organization / AgencyTexas → University of Houston
Office AddressN/A

Full Description

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The University of Houston is seeking an AI-based,interaction chatbot/assistant to help prospective and current students findanswers to their questions in a timely, secure and accurate manner. The chatbotwould act as a force-multiplier by easing direct one-on-one support from UH representativesand increase staff efficiency. The chatbot would provide curated informationand services that would keep our community returning to the chatbot instead ofcalling or visiting in-person to help desks around the campus and will beoffered as service to all UH departments for administrative purposes.

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Miguel
Hillary
Keith Deutsch
Christine

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