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RFQ - 19ZA6026Q0008 Mobile Phone Services

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19ZA6026Q0008Federal

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The U.S. Embassy in Lusaka, Zambia, is soliciting quotations for an indefinite-delivery/indefinite-quantity contract to provide comprehensive mobile phone services for approximately 550 subscriptions on government-furnished devices. The scope of work includes voice, data, SMS, voicemail, international calling, and roaming services, with a requirement for at least 90 percent network coverage within Zambia and wide availability of 5G/LTE technology in Lusaka and provincial capitals. The contract consists of a one-year base period from January 2, 2027, to January 1, 2028, with four subsequent one-year option periods, for a total maximum duration of five years. The contract value ranges from a guaranteed minimum of 452,800.00 ZMW to a maximum of 43,741,045.50 ZMW. Award will be based on best value using a comparative evaluation under FAR 13.106-2(b)(3), focusing on technical quality, past performance, and a go/no-go assessment of cybersecurity supply chain risk management. Eligible offerors must be registered in SAM.gov and provide evidence of a permanent business presence in Zambia. Required submission documents include pricing, representations and certifications, a completed C-SCRM questionnaire or equivalent certification such as ISO 27001 or SOC II, and a list of clients from the past five years. Quotations must be submitted in English via email by November 20, 2026, with individual file sizes not exceeding 30 MB. Payments will be made in local currency via electronic funds transfer within 30 days of receiving a proper itemized invoice.

General Info

U.S. Embassy Lusaka seeks mobile phone services for 550 subscriptions over five years.

NAICS

517112 - Wireless Telecommunications Carriers (except Satellite)

Place of Performance

Lusaka, ZM-09, 10101, ZMB

Set-Aside

NONE

Documents

1

RFQ 19ZA6026Q0008: Mobile Phone Services

PDF, High priority: read this firstrfq
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Timeline

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Lusaka
Contacts2 people available
OfficeWASHINGTON, DC, 20520, USA
Office AddressWASHINGTON, DC, 20520, USA
Contacts

Full Description

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Notice Type: Combined Synopsis/Solicitation Title: Mobile Phone Services – U.S. Embassy Lusaka, Zambia Solicitation Number: 19ZA6026Q0008 NAICS Code: 517112 Set-Aside: None (Unrestricted) Place of Performance: Lusaka, Zambia Response Date: 20 November 2026, 5:00 p.m. CAT Point of Contact: Lusaka-procurement@state.gov | +260 211 357000


Description: The U.S. Embassy in Lusaka, Zambia, requests quotations for mobile phone services for official Embassy use. The contractor will provide voice, data, SMS, voicemail, international calling, international roaming, itemized billing, and 24/7 customer support for about 550 subscriptions on Government-furnished devices. The contractor must provide at least 90% network coverage within Zambia, with 5G/LTE or newer technology widely available in Lusaka, the surrounding areas, and the provincial capitals.


The Embassy will award a single indefinite-delivery/indefinite-quantity (IDIQ) contract with a one-year base period (2 January 2027 – 1 January 2028) and four one-year option periods. 


The Embassy will award to the responsible offeror whose quotation offers the best value, using comparative evaluation under FAR 13.106-2(b)(3). Each quotation must include a completed Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire or an acceptable third-party assessment, such as ISO 27001 or SOC II. The Embassy will rate it go/no-go. Offerors must be registered in SAM.gov when they submit their quotations.


Pre-Quotation Conference: 3 November 2026, 10:00 a.m. (local time), U.S. Embassy Lusaka. Contact Lusaka-procurement@state.gov by 28 October 2026 to attend.


Submission: Email quotations to Lusaka-procurement@state.gov in English, in MS Word, Excel, or PDF format. Each email must be under 30 MB. The Embassy will not accept late or incomplete quotations. See the attached RFQ for full requirements, clauses, and evaluation criteria.

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