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RFQ - Dell Maintenance and Support Renewal (DND)

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BPM026143/34150Canada

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Shared Services Canada is seeking bids to renew Dell maintenance and support services on behalf of the Department of National Defence in Ottawa, Ontario, under solicitation number BPM026143/34150. The contract, if awarded, will run for one year from September 1, 2026, to August 31, 2027, and will cover the provision of ongoing technical support and maintenance for Dell equipment across the National Capital Region and other parts of Ontario, as well as potentially nationwide. Only Canadian suppliers and those from applicable trading partner countries are eligible to respond, and all bids must comply fully with the requirements outlined in the Request for Quotations to be considered responsive. Evaluation will be based solely on the lowest eligible price, with pricing submitted strictly according to Annex A – List of Deliverables and Pricing. The Crown reserves the right to engage in negotiations with bidders prior to award. All submissions must be sent electronically via the designated email; faxed or hard-copy bids will not be accepted unless under exceptional circumstances. Bid documents may be submitted in either English or French, and the deadline for responses is July 20, 2026, at 2:00 PM Eastern Time. The primary point of contact for inquiries is Reyna Teresa Garcia Tito, reachable at 343-552-0578.

General Info

Renew Dell support services for DND in Ontario, lowest price wins, bid due July 20, 2026.

Agency

Government of Canada → Shared Services CanadaView Agency

NAICS

N/A

Place of Performance

*National Capital Region (NCR) *Ontario (except NCR), CAN

Set-Aside

NONE

Documents

(3)

Dell Hardware Support Renewal List of Deliverables

XLSXsow

4B777798-AF73-4ABE-803D-974332850C63

HTML

Supply Chain Security Information (SCSI) Vendor Submission Form

XLSXother

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyGovernment of Canada → Shared Services Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Shared Services Canada
View Agency Profile
Office AddressN/A
Contacts
Reyna Teresa Garcia TitoPoint of Contact

Full Description

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Notice of Proposed ProcurementShared Services Canada (SSC) has a requirement for the renewal of Dell maintenance and support, on behalf of the Department of National Defence (DND), in Ottawa, Ontario, as outlined in the attached Request for Quotations. This process is intended to result in the award of one contract for the delivery of  maintenance and support services to DND. The term of the contract will before one (1) year, from September 01, 2026 up to and including August 31, 2027.Policy on Reciprocal Procurement: This solicitation of bids is open to Canadian Suppliers and Suppliers of an Applicable Trading Partner.A bid must comply with all requirements of the bid solicitation to be declared responsive. The responsive bid with the lowest evaluated price will be recommended for award of a contract. The Bidder must submit pricing in accordance with Annex A – List of Deliverables and Pricing. The Crown retains the right to negotiate with suppliers on any procurement.Please refer to the Request for Quotations document for the complete details regarding this requirement including the mandatory criteria, evaluation criteria and basis of selection. Documents may be submitted in either official language of Canada.Suppliers are required to submit bids electronically using the Contracting Authority’s email. Faxed and hard copy (submitted in person or via mail/courier) bids will not be accepted, except in exceptional circumstances, for the subject bid solicitation. SSC RFQ - Dell Maintenance and Support Renewal (DND)- Amendment 000