RFQ - HPE Synergy ISS Hardware Maintenance and Support Renewal for DND

This procurement solicitation, designated BPM026077, seeks renewal of hardware maintenance and support services for HPE Synergy ISS infrastructure on behalf of the Department of National Defence, managed by Shared Services Canada. The requirement centers on providing essential technical services for specific HPE hardware components including HPE VC SE 100Gb F32 Modules and HPE SY 480 Gen10 CTO Compute Modules, with pricing structured per line item in Canadian dollars under DDP terms, including duties and taxes separately identified. The contract has a defined performance period running from the award date through March 8, 2027, with delivery to an unspecified location in Ottawa, Ontario. Bidders must submit responses exclusively through the SSC P2P portal, with all submissions required to be in PDF, Word, or Excel format, limited to 30MB per file. The closing date has been extended to June 25, 2026, at 2:00 PM EDT, with multiple amendments issued to clarify requirements, include a security mandate, and release updated documentation including Annex A and Questions and Answers. The solicitation mandates strict compliance with all mandatory requirements identified in Annex A, where any item marked “must” or “mandatory” constitutes a pass/fail criterion; failure to meet even a single mandatory requirement results in disqualification. Bidders must submit a complete set of certifications including the OEM Certification Form if not the original equipment manufacturer, a Supply Chain Integrity Submission Form with DUNS numbers and CVE vulnerability data, an Integrity Provisions Form, and a Bidder Declaration Form. The evaluation and award process is strictly price-based, with the lowest compliant bid selected regardless of technical merit. The contract is governed by the Standard Acquisition Clauses and Conditions Manual, incorporating key clauses on general services, hardware maintenance, competitive requirements, insurance, and foreign national provisions tailored to the bidder’s status. Legal jurisdiction falls under Ontario law, and contract administration is managed by Christel Kouame of Shared Services Canada’s Enterprise IT Procurement Operations. Payment will be made in a single installment upon delivery and acceptance, with invoices required to reflect each basis-of-payment subparagraph and certified by the bidder as fulfilled. Equivalent products may be submitted if fully documented for compatibility, interoperability, and performance equivalence to the specified items.