Role Players Support Services

The Department of Homeland Security, through the TSA Office of Training and Development, awarded contract HSTS01-17-R-OTD327 for Role Player Support Services. The primary objective is to provide role players to enhance the realism of training exercises for the Office of Law Enforcement/Federal Air Marshal Service, Federal Flight Deck Officer Recurrent Training Programs, and the Canine Training Center. These services are delivered across multiple locations, including the William J. Hughes Technical Center in Atlantic City, New Jersey; the Dallas Federal Flight Deck Officer Recurrent Training Facility in Coppell, Texas; and the Canine Training Center at Lackland Air Force Base in San Antonio, Texas. The training focuses on teaching law enforcement tasks to Federal Air Marshals and Federal Flight Deck Officers, as well as training canine assets and handlers to detect explosive materials. The contract is structured as a hybrid of Time and Materials and Firm Fixed Price, consisting of a base period from December 11, 2017, to December 10, 2018, with four subsequent one-year option periods. Labor is governed by specific Department of Labor Wage Determinations for New Jersey, Dallas County, and Bexar County to ensure appropriate hourly rates and fringe benefits for role players. The scope of work includes management support and other direct costs, with performance evaluated based on quality assurance, price control, and customer satisfaction. The procurement was categorized under NAICS code 611699.