Roofing Inspections, Maintenance, and Repairs for North Carolina Zoo

The contract involves providing roofing inspections, maintenance, and repair services for the North Carolina Zoo, with a performance period of three years starting from the final contract execution date. The scope encompasses routine and preventive maintenance, emergency repairs, and specialized inspections across a wide range of roof types, including built-up, membrane, metal, tile, and low-slope roofs, covering a total area of approximately 273,000 square feet. The vendor is responsible for conducting initial visual inspections within 30 to 60 days of contract award, followed by annual inspections, and must document defects, repairs, and replacements categorized by short-term and long-term timeframes. Emergency response services are critical, requiring onsite action within 24 hours of notification, with detailed cost breakdowns for repairs, including materials, labor, and additional services like thermal or moisture testing. The solicitation emphasizes competitive bidding based on lowest responsive bid that meets all specifications, with the possibility of multiple awards or contract cancellations if deemed in the best interest of the state. Bidders must demonstrate compliance with licensing, financial stability, and legal certifications, including current North Carolina general contractor licensing, E-Verify employment verification, and non-debarment status. The contract also incorporates provisions for quality assurance, acceptance criteria, and performance evaluation, ensuring work is performed to industry standards and approved by the designated Contract Manager. Payment procedures require invoicing to the Department’s Accounts Payable, with detailed documentation of work performed, including before-and-after photos, and adherence to safety and coordination protocols during scheduled and emergency repairs at the zoo’s facilities.