RP028-25 Provision and Implementation of a Unified Crime Intelligence Platform on a Multi-Year Con

The contract for the provision and implementation of a Unified Crime Intelligence Platform by Gwinnett County encompasses a multi-year, cloud-based SaaS solution designed to enhance law enforcement capabilities through unified search, dynamic reporting, and system integration. The County seeks a vendor capable of delivering a commercial-off-the-shelf platform that supports patrol officers, investigators, analysts, command staff, and the Real Time Crime Center, with requirements emphasizing security, reliability, and proven performance in similar jurisdictions. The project involves comprehensive installation, configuration, training, documentation, ongoing support, and adherence to strict security standards, including County IT security policies, insurance, and compliance with federal and state laws such as CJIS, HIPAA, and PCI. Proposals are due by September 29, 2025, with evaluation based on a weighted scoring system prioritizing solution quality, functional fit, experience, and cost, with the County reserving the right to negotiate and select the best value. The contractual framework incorporates extensive referenced documents, including detailed pricing instructions, functional and technical requirement responses, security and insurance standards, and supporting exhibits. All proposals must be submitted sealed, in both electronic (USB drives with Excel and PDF files) and written formats, including completed workbooks and affidavits such as the Contractor Affidavit (E-Verify compliance) and Ethics Affidavit for contracts exceeding specified thresholds. The contract stipulates F.O.B. destination shipping, with the vendor responsible for transportation risks until delivery, and specifies acceptance testing procedures—functional, performance, and reliability—conducted at the destination to ensure system readiness. Key contractual clauses cover insurance, indemnification, conflict of interest, confidentiality, and rights to modify or terminate the agreement. Additionally, the procurement process emphasizes strict proposal formatting, signature authority, and compliance with local, state, and federal laws, with detailed instructions for packaging, labeling, and submission to ensure responsiveness and accountability.