Sales Force and Customer Transition Management

The contract titled Sales Force and Customer Transition Management seeks a subcontractor to deploy and manage a dedicated sales team responsible for supporting customer onboarding, transition planning, and ongoing account management. The scope requires the contractor to ensure seamless integration of new customers, facilitate smooth transitions during service changes, and maintain strong client relationships through proactive account management practices. This effort is critical to maintaining service continuity and customer satisfaction under the City of Columbus Indiana’s operational framework. The solicitation was posted on July 20, 2026, with a response deadline of August 4, 2026, and is classified as a subcontract under NAICS code 541611, which pertains to management consulting services. The contract is awarded by the City of Columbus Indiana through its Indiana agency office, though specific address and point of contact details are not provided. Performance location details are also unspecified, and there is no set-aside designation indicated. Interested parties must submit proposals via the publicly accessible online portal before the deadline to be considered.