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Service Desk G0122F0313 Option Year 4

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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Contract G0122F0313 Option Year 4 is a forecast for IT customer and enterprise system support provided to the US Geological Survey under the Department of the Interior. The scope of work includes managing the Tier 1 helpdesk and providing Tier 2 deskside support for approximately 2,300 customers across key locations in Reston, Denver, Moffett, and Spokane. In addition to standard service desk operations, the contract encompasses support for USGS Bison Single Support requirements as mandated by the DOI BSS team. The project is categorized under NAICS code 519290, with the primary place of performance located in Reston.

General Info

IT customer and enterprise system support for USGS across four key US locations.

Agency

Department of the Interior → US Geological Survey

NAICS

519290 - Web Search Portals and All Other Information Services

Place of Performance

Reston, VA, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedOct 14

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior → US Geological Survey

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment of the Interior → US Geological Survey

Office AddressN/A

Contacts

Sean Jones

contact@example.gov

Sean Jones

contact@example.gov

Full Description

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Service Desk (A&S) - G0122F0313, Option Year 4. This contract provides direct IT customer support ~2,300 USGS customers and enterprise system support for all of USGS. Covers the USGS Service Desk Tier 1 helpdesk, Tier 2 Deskside support for Reston, Denver, Moffett, and Spokane. Additionally, this contract provides for supporting USGS Bison Single Support (BSS) requirements as required by the DOI BSS team.

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