This Solicitation opportunity from North Carolina was posted on March 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Service Request Management System

Closed

298-FY26-ITS-AvlAppSRMState & Local

Submission Closed04/07/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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AI Contract Overview

The City of Asheville, North Carolina, has issued a Request for Proposals (RFP) for a Service Request Management System, aimed at enhancing the management and processing of service requests within the city. The solicitation, identified by the number 298-FY26-ITS-AvlAppSRM, was posted on March 16, 2026, with a response deadline of April 7, 2026. This project falls under a government solicitation through the SLED (state, local, education, and other entities) organization type and is managed by the City of Asheville. Interested vendors are invited to submit their proposals to provide a comprehensive system capable of efficiently handling service requests, which is expected to improve operational workflows and citizen interaction. The primary point of contact for this solicitation is Sarah Armstrong. Further details and submission guidelines are accessible through the provided online portal. The RFP does not specify any set-aside requirements or NAICS code, indicating an open solicitation to qualified vendors capable of meeting the city’s needs.