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This Government Contract opportunity from Government of Canada was posted on July 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

ServiceNow HRSD Platform Configuration & Accelerator Implementation

Closed
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
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AI Contract Overview

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The contract entails the configuration and implementation of ServiceNow HR Service Delivery (HRSD) accelerators to modernize and streamline human resources service delivery for the Department of National Defence and the Canadian Armed Forces. This includes designing and deploying customized workflows, digital forms, and integrated solutions that align with enterprise identity systems to ensure seamless authentication and secure access across HR operations. The scope focuses on accelerating the adoption of best-in-class HR service capabilities through the ServiceNow platform, enabling efficient case management, self-service options, and automated processes that enhance user experience and operational agility for DND and CAF personnel. The work is to be performed primarily in the National Capital Region of Canada, centered in Ottawa, and is structured as a subcontract under a federal procurement initiative. The solicitation was posted on July 10, 2026, with responses due by July 27, 2026. The contract falls under NAICS code 541512, which classifies it as computer systems design and related services. The engagement aims to replace outdated HR delivery methods with a scalable, secure, and user-focused digital platform that supports the unique needs of a large, geographically dispersed military and civilian workforce, ensuring compliance with government standards and integration with existing federal IT infrastructure.

General Info

Implement ServiceNow HRSD accelerators for DND and CAF in Ottawa to modernize HR service delivery via secure, automated workflows.

Place of Performance

Canada, National Capital Region (NCR), Ottawa, CAN

Set-Aside

NONE

Documents

This scope was carved out of W6369-27-DN02.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

(HR) Integrated Services Platfom

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Department of National Defence
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Configure and implement ServiceNow HR Service Delivery (HRSD) accelerators, workflows, forms, and integrations with enterprise identity systems to support DND and CAF HR service delivery.

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