Services

The contract is positioned to deliver Salesforce services aligned with the operational scale and complexity of the National Science Foundation’s Directorate for Technology, Innovation and Partnerships, with an emphasis on supporting existing programs through integrated IT support. The ideal contractor brings proven experience working across NSF’s decentralized and centralized IT structures, demonstrating deep familiarity with NSF’s internal processes, workflows, and institutional culture. The contract also serves a strategic transitional role, acting as a bridge should Salesforce operations be consolidated into a centralized model, ensuring continuity in service management and support during the shift. This effort is targeted toward Small Disadvantaged Businesses under the 8(a) program, with the North American Industry Classification System code 541512 indicating IT consulting and related services. Issued as a forecast by the TIP agency, the solicitation is not yet active but signals intent to procure support services likely to commence in the near future. There is no specified place of performance or point of contact listed, suggesting the work may be conducted remotely or across multiple NSF locations, with the focus on delivering seamless, culturally attuned service management rather than on-site presence.