Servicing Quality and Performance Benchmarking

The contract involves evaluating and benchmarking the performance and quality of Master Sub-Servicers, focusing on their servicing practices, delinquency management, and adherence to federal standards. It is a subcontract opportunity posted by the Department of Housing and Urban Development's FHA Housing Support Division, with the place of performance located in Washington, DC. The contract falls under the NAICS code 541618, which typically pertains to management consulting services. The solicitation was posted on June 9, 2026, with a response deadline of June 23, 2026. The primary goal is to ensure that Master Sub-Servicers meet established benchmarks in handling mortgage servicing responsibilities, particularly in compliance and delinquency management, to support the agency’s mission of maintaining housing quality and regulatory compliance. This contract is essential for monitoring and improving servicing quality within the federal housing programs overseen by HUD.