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This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on September 5, 2012. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Sim Sucker

Closed
H92240-12-T-9028Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 517919
SLED
Unified Communications and Contact Center Solutions
Solicitation # RFP 092926
Sourcewell, a Minnesota-based local government cooperative, is soliciting proposals for Unified Communications and Contact Center Solutions through RFP 092926 to establish a master agreement framework for use by its wide network of Participating Entities, which include thousands of governmental, educational, nonprofit, tribal, and public agencies across the United States and Canada. Proposals must be submitted exclusively through the Sourcewell Procurement Portal by September 29, 2026, at 3:30 p.m. Central Time, and late or non-portal submissions will be rejected. The resulting master agreement will have a base term of four years, with potential for up to three one-year extensions, and Sourcewell retains the right to consider further extensions under exceptional circumstances. The estimated annual transaction volume for all resulting agreements is $40 million, though this is an anticipated volume, not a guaranteed ceiling. Proposers must offer turn-key solutions encompassing unified communications such as VoIP, UCaaS, video/audio collaboration, mobility, mass notification, and enhanced messaging, along with contact center capabilities including CCaaS, omnichannel routing, interactive voice response, real-time analytics, and reporting. Solutions must support premises-based, cloud-based, or hybrid environments and may include AI-enabled features only when directly integrated into the core offering. All products and services must comply with current safety and regulatory standards, carry an industry-standard or better warranty, and any deviations from norms must be justified with equivalent performance documentation. Proposals will be evaluated based on a comprehensive set of weighted factors including conformance to RFP requirements (a mandatory pass/fail gate), financial viability, ability to deliver, marketing plan, value-added attributes, depth and breadth of solutions, and pricing. The Sourcewell Evaluator Scoring Guide, accessible through the procurement portal, governs the detailed scoring methodology. Pricing must be structured using one or more of four models: line-item pricing with published MSRP and master agreement pricing, percentage discounts from catalog offerings, subscription or consumption-based rates for cloud services, or transaction-based pricing tied to usage metrics like call minutes or SMS messages. All proposers are required to upload a detailed price sheet and must be prepared to pay Sourcewell an administrative fee of 1% to 2% of quarterly sales to Participating Entities, with flat fees permitted in some cases. Sourcewell actively encourages participation from Small, Minority-owned, Women-owned, and Veteran-owned Business Enterprises as both primes and subcontractors. Proposers may submit redlined exceptions to the Master Agreement
Sourcewell

POSTED

9 days ago

DEADLINE

in about 1 month

General Info

Agency

Department Of Defense → Naval Special Warfare Group Two NSWG-2View Agency

NAICS

517919 - All Other TelecommunicationsView NAICS

Place of Performance

2024 trident way, SAN DIEGO, CA, 92155, USA

Set-Aside

SBA

Documents

(1)

H92240-12-T-9028.doc

DOC

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Timeline

PhaseClosed
Posted

Combined Synopsis

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Naval Special Warfare Group Two NSWG-2
Contacts1 person available
OfficeVIRGINIA BEACH, VA, 23459-8936, USA
Organization / Agency
Department Of Defense → Naval Special Warfare Group Two NSWG-2
View Agency Profile
Office AddressVIRGINIA BEACH, VA, 23459-8936, USA

Full Description

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Contact on me, all questions shall be in writing and emailed to me. Do not call and and leave a message about you having a question, I will not return the call.