This Government Contract opportunity from Department Of Defense was posted on July 27, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Smartsheet Technical Account Manager

Closed

HS0021-22-NOI-9009Federal

Submission Closed08/01/2022, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 511210

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POSTED

21 days ago

DEADLINE

N/A

General Info

Agency

Department Of Defense → Defense Ci And Security Agency

NAICS

511210 - Software Publishers

Place of Performance

VA, USA

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

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Timeline

PhaseClosed

PostedJul 27

special-notice

Response DeadlineAug 1

Deadline has passed

Submission Closed

08/01/2022, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Defense Ci And Security Agency

Contacts1 person available

OfficeQUANTICO, VA, 22134, USA

Organization / AgencyDepartment Of Defense → Defense Ci And Security Agency

Office AddressQUANTICO, VA, 22134, USA

Contacts

Matthew Reed

contact@example.gov

+1 (555) 000-0000

Full Description

NOTICE OF INTENT TO AWARD - SOLE SOURCE - The Defense Counterintelligence and Security Agency (DCSA) intends to negotiate an Open Market Item, in accordance with Federal Acquisition Regulation (FAR) 8.402(f), on a sole source basis, as part of an order against a General Services Administration (GSA) Federal Supply Schedule (FSS) with Carahsoft Technology Corp (Carahsoft), Cage Code: 1P3C5. DCSA has a requirement for a Smartsheet Technical Account Manager (TAM) that will provide customer support to the DCSA user base to address customer issues and implement solutions surrounding this specialized software. Currently, Carahsoft is the only available source that can provide Smartsheet software and services. The Smartsheet TAM's primary roles for this requirement are to guide users in using Smartsheet Solutions, provide Smartsheet account review and platform optimization, administer accounts, configure backups for Smartsheet sheet and dashboard data, oversee security administration, guide users on how to leverage Smartsheet premium capabilities to uplevel Smartsheet solutions and workflows, troubleshoot software issues, and offer insights into global updates, archiving, and automation. The Smartsheet TAM is intricately involved in most aspects of the highly specialized software and is a vital part in Smartsheet software integration and day-to-day activities. Pursuant to the authority of FAR 6.302-1, only one responsible source and no other supplies or services will satisfy agency requirements. DCSA is in need of this sole source contract in order to provide sufficient custom support and guidance to Smartsheet software users. Due to the specialized nature of the expertise required to administer the Smartsheet software, it has been determined that Carahsoft's Smartsheet TAM is the only available source for performing these services. Procuring the software licenses without the customer support provided by the Smartsheet TAM would negatively impact mission critical reporting and program management synchronization within DCSA. The period of performance for the resulting contract will include a one-year base period and three one-year option periods. The NAICS Code applicable to this procurement is 511210, Software Publishers, with a size standard of $41.5 million. DCSA anticipates releasing a solicitation directly to Carahsoft in August of 2022. Award is anticipated to be made no later than August 11, 2022. This notice of intent is not a request for competitive quotations and a solicitation will not be publicly issued. However, any responsible source that believes it is capable of meeting the requirement may submit a capability statement, proposal, or quotation, which shall be considered by the agency, only if received by the closing date and time of this notice, to Contract Specialist Matthew Reed at matthew.w.reed10.civ@mail.mil.