Software House C-Cure 9000 - Annual Maintenance & Testing

The contract for the annual maintenance and testing of the Software House C-CURE 9000 security system issued by Los Angeles County’s Internal Services Department encompasses comprehensive service provisions, compliance requirements, and procurement procedures. The scope involves routine preventative maintenance, emergency repairs, software upgrades, and performance assessments at three County health centers, with a performance period starting in August 2025. Vendors are expected to deliver services promptly, adhering to specified off-peak delivery hours, with FOB destination terms and freight costs borne by the vendor. The contract emphasizes strict compliance with County safety standards, California labor laws, and federal regulations, notably 2 C.F.R. § 200, without explicitly incorporating FAR clauses. Acceptance and inspection are at the County’s discretion, with the right to reject non-conforming items and conduct testing at designated locations. The procurement process is structured around a competitive bid submitted electronically via the County’s Vendor Self Service portal by August 28, 2025. Bidders must complete all mandatory forms listed in Appendix A, including certifications of compliance, organizational questionnaires, preference requests, and diversity enterprise certifications, with additional demographic and certification data collected through specific exhibits. The evaluation prioritizes responsiveness to specifications, responsibility, legal and ethical compliance, and delivery capability, with no explicit weighting scheme. Contract administration details specify that payments will be made via electronic funds transfer, contingent upon proper invoicing referencing the awarded contract number, with the County reserving rights to amend or terminate the agreement as necessary. Overall, the contract underscores rigorous compliance, transparency, and accountability standards aligned with County policies and federal guidelines.