Software Maintenance & Technical Support Services
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The contract is for ongoing maintenance, patching, upgrades, and technical support services for OpenText LoadRunner software deployed across systems of the Department of Veterans Affairs. It falls under the NAICS code 541512 and is classified as a subcontract, indicating it is part of a larger procurement effort managed by the Technology Acquisition Center NJ. The services will ensure the continued functionality, security, and performance of the LoadRunner software, which is critical for testing and performance monitoring of VA applications. The contracting entity is the Department of Veterans Affairs, and the award is being solicited under the agency’s Technology Acquisition Center. The solicitation was posted on August 4, 2026, with a response deadline of August 12, 2026, at 5:00 p.m. No specific place of performance or point of contact is provided in the data, and no set-aside type is designated. The contract will require the vendor to deliver continuous technical support tailored to the VA's infrastructure needs, including timely deployment of patches and upgrades to maintain compliance and system integrity. The work is expected to be performed remotely or as needed across VA systems, with no location restrictions specified. The vendor must be prepared to meet the VA’s standards for software support and system uptime across its enterprise environment.
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