DA01--Sole Source Miami VA Wayfinding Patient Navigation System

The U.S. Department of Veterans Affairs via the Technology Acquisition Center in Eatontown, New Jersey, is issuing a sole source firm-fixed price solicitation to Minuteman Technology Services LLC, a Service-Disabled Veteran-Owned Small Business, for the development and implementation of a unified digital wayfinding patient navigation system at the Miami VA Health Care System. The contract spans a 12-month base period with three optional 12-month extensions, designed to deliver an accessible, multilingual wayfinding ecosystem through interactive kiosks and mobile Blue Dot indoor navigation, serving patients, visitors, and staff across two facilities. The solution must be fully compliant with Section 508 accessibility standards aligned with ADA and ABA requirements, prioritize English and Spanish language support to serve the local community, and explicitly avoid the collection of any personal healthcare information. Blue Dot navigation will be introduced through a staged pilot in priority zones, while kiosks will provide immediate, text-based directional guidance. Minuteman Technology Services LLC is the sole source provider due to its specialized expertise and existing proprietary technology tailored to Veterans Health Administration standards. The contractor is responsible for furnishing all labor, materials, equipment, and project management necessary to deploy a standardized, VA-branded system that meets environmental and accessibility guidelines. The solicitation, identified as DA01 with number 36C10B26R0044, was posted on August 4, 2026, with proposals due by August 10, 2026, under NAICS code 541511 for Custom Computer Programming Services. All technical and contractual requirements are subject to an approved justification for other than full and open competition, and primary point of contact for inquiries is Contract Specialist Laura Startek.