D--FWS VISITOR SERVICES BRANCH - DIG PLTFM RECR

The U.S. Fish and Wildlife Service, under the Department of the Interior, is procuring a Recreation Permitting & Transactions Digital Platform through a Total Small Business Set-Aside solicitation numbered 140F1S26Q0052, classified under NAICS code 541511. The contract is structured as a Firm-Fixed Price/No-Cost agreement with a base year running from September 20, 2026, to September 19, 2027, followed by four optional one-year periods extending through September 19, 2031, with a potential six-month extension permitted under FAR 52.217-8. The total contract duration, including all options and extensions, may not exceed five years and six months. The platform must be a FedRAMP Moderate-authorized SaaS application designed to manage limited-use hunting opportunities on national wildlife refuges, supporting functionalities such as lotteries, first-come-first-served reservations, check-in/check-out systems, high-volume transaction processing, and integration with existing systems. The platform must be mobile-responsive, scalable, and user-friendly, with comprehensive data integrity, accessibility compliance, and 24/7 customer support for both public users and refuge staff. All offerors must demonstrate active FedRAMP Moderate Authorization as a mandatory pass/fail gate, and proposals must be submitted in two volumes: a technical volume not exceeding 25 pages addressing the SOW, quality assurance, transition approach for over 60 sites, and past performance on similar federal digital platforms, and a pricing volume detailing costs for the base year and all option years, including transaction fees, annual support services, and fixed-price add-ons like free lotteries, permits, harvest reports, and check-in/check-out features. The Government will evaluate proposals on a best-value basis, giving equal importance to technical approach, past performance, and price. The contractor must implement a comprehensive Quality Control Program within 15 days of award and comply with stringent cybersecurity requirements, including NIST 800-53 controls, continuous monitoring for vulnerability and patch management, CUI safeguarding, FISMA reporting, and annual security awareness training. All personnel accessing federal systems must meet HSPD-12 background investigation standards, and the contract enforces strict small business compliance through clauses requiring size representation, limitations on subcontracting, and post-award rerepresentations. Payment must be submitted via the Treasury’s