Solicitation of the Service Provider for the Link Transit Fixed Route & Paratransit System

The City of Burlington is seeking proposals from qualified service providers to operate the Link Transit Fixed Route and Paratransit system within the Burlington-Graham Urbanized Area of North Carolina. The selected provider will be responsible for staffing, vehicle maintenance, procurement of materials and supplies, training, and overall supervision to ensure safe, courteous, and dependable transportation services. The contract will cover up to 12 city-owned vehicles, with the provider managing maintenance and providing a maintenance facility, as well as additional vehicles if needed for future expansion until the city supplies its own fleet. The agreement is set to commence on July 1, 2025, and extend through June 30, 2028, with options to renew for two additional one-year periods, potentially extending the contract to June 30, 2030. Proposals must be submitted by January 31, 2025, at 2:00 p.m. EST to the City of Burlington Purchasing Division. The Request for Proposals (RFP) will be available starting December 3, 2024, and inquiries related to operational or technical aspects should be directed to Transit Manager John Andoh via email. The city encourages small and disadvantaged business enterprises to participate and provides access to relevant transit system documents through an online Dropbox. The project is classified under NAICS code 483111, with a contract value estimated between five and fifteen million dollars, and is managed by the North Carolina Department of Local Government.