Sources Sought: Hill-Rom Nurse Call System Upgrades and Support

The U.S. Army, through the W6QM Micc-Ft Riley office, is conducting a sources sought notice for the sole source upgrade and support of the existing Navicare/Voalte Nurse Call System at Irwin Army Community Hospital in Fort Riley, Kansas. This notice is not a solicitation or commitment to award a contract, nor does it seek quotes, bids, or proposals at this time; its purpose is to identify potential vendors capable of performing the work to assess the feasibility of a competitive procurement while maintaining the intent to proceed on a sole source basis with Hill-Rom, Inc. The scope entails replacing 164 nurse call boards, updating server software, migrating legacy data with zero loss, commissioning the integrated system, decommissioning outdated equipment per DLA procedures, and ensuring full compliance with NIST SP 800-171 for Controlled Unclassified Information, Army regulations for government property, and EM 385-1-1 safety standards. All work must be performed on-site at the hospital and must include the submission of multiple deliverables such as a Quality Control Plan, Operations and Maintenance Manual, As-Built Drawings, Health and Safety Plan, Waste Management Plan, and Project Closeout Report—all to be submitted electronically. Responses must include the respondent’s CAGE code, size status relative to the $34 million NAICS 811210 small business threshold, and disclosure of any socioeconomic certifications including 8(a), SDB, HUBZone, SDVOSB, or WOSB status. Organizational Conflict of Interest must be disclosed and a mitigation plan submitted if applicable. All personnel must pass a state police background check, comply with PIV requirements, and adhere to strict physical and information security protocols, including secure handling of government-issued badges and prohibited use of unauthorized communication channels. Key personnel—including a Program Manager with five years of relevant government or healthcare project experience and a Quality Control Manager with three years in access control systems—must be identified with CVs submitted within five days of award. Additional requirements include submission of an Initial Installation Pass Log, annual Service Contract Report, training certifications, and completion of accident prevention and hazard analysis plans before work begins. Responses are due no later than August 5, 2026, at 10:00 a.m. CDT and must be submitted exclusively via email to the designated Contract Specialist and Contracting Officer; no portal or physical submissions are permitted. The contract, if awarded, will be