Stakeholder Training and End-User Support Services

The University of Texas M. D. Anderson Cancer Center is seeking a subcontractor to deliver customized training programs tailored to clinical, financial, and procurement users, ensuring seamless adoption of systems and processes. The training must be designed to meet the specific operational needs of each user group, with content that is practical, up-to-date, and aligned with institutional standards. In addition to training, the contractor is responsible for providing comprehensive post-deployment technical support and help desk services to address user issues, troubleshoot system challenges, and maintain high levels of user satisfaction and system functionality. The contract is posted under NAICS code 611430, indicating it falls under other schools and instruction services, and is categorized as a subcontract with no set-aside designation. Proposals must be submitted by June 2, 2026, and performance will be carried out in alignment with the agency’s operational requirements in Texas. While specific location details are not provided, the work is expected to support the center’s statewide operations. Interested parties can access the full solicitation through the specified Texas SmartBuy portal link.