Streetlight Maintenance Services

To ensure reliable illumination and operational efficiency, the City of Phoenix requires qualified contractors to provide comprehensive streetlight maintenance services. Maintaining this infrastructure is critical to public safety, mobility, and enhancing the quality of life for residents and visitors throughout the City . The City of Phoenix operates an extensive streetlight network with 100,000+ LED fixtures and 3,600 decorative and specialty streetlights within APS and SRP service areas. The City averages approximately 500 work orders, per fiscal year, for streetlight upgrades, repair, install, and/or removal of streetlights per calendar year resulting from normal wear and tear, collision damage, extreme weather, and other factors that may require emergency response. To ensure efficiency, accountability, and timely completion of these tasks, all services must be tracked through a centralized system. This system will allow the City to monitor work order status, manage scheduling, document completed work, and generate reports for performance and compliance purposes. As a result, the Streetlight Maintenance Services solicitation objectives are to: Provide comprehensive routine and non-routine maintenance services (Section 3.2 Routine Maintenance, Section 3.3 Non-Routine Maintenance, and 3.4 Streetlight Inspection Patrols). Ensure rapid response to outages, hazards, and emergency situations (Section 3.3.D Guidelines). Maintain real-time and accurate reporting on work orders through a city-compatible system (Section 3.5 Data Management Portal). Employ IMSA-certified technicians to ensure safety and compliance (Section 3.1.B Item 3 Technician Qualifications). Adhere to all applicable City, utility, and industry standards and regulations (Section 3.1.B Standards and Specifications). Promote cost efficiency through adherence to appro ved fee schedules and invoice requirements, while avoiding rework fees (Section 3.1.G Fee Schedule, Section 3.2.H Invoicing, and Section 3.3.C Invoicing)