Student Support and Intervention Management System

The Metropolitan Government of Nashville and Davidson County, through Metropolitan Nashville Public Schools (MNPS), is seeking a strategic partner to implement a comprehensive Student Support and Intervention Management System. This web-based case management solution is designed to centralize the tracking of student interventions, referrals, and support plans for Tier 2, Tier 3, and special education services. Key functional requirements include collaborative referral processes, session logging, behavioral threat and suicide risk assessments, and attendance improvement plans. The system must integrate with the Infinite Campus student information system, utilize secure Single Sign On (SSO), and provide detailed reporting and analytics across student, school, and district levels. The procurement process follows a multi-round evaluation, with Round 1 focusing on technical and qualification criteria (100 points) and Round 2 focusing on demonstrations and cost (50 points). The award will be granted to the most advantageous offeror based on the highest overall score. The target for contract execution is the start of 2027, with a total contract term not to exceed 60 months. Selected contractors must adhere to strict data privacy standards, including compliance with FERPA and COPPA, ensuring all student data is stored within the United States. Additionally, the contractor must maintain significant insurance coverages, including $1 million in General Liability and Technological Errors and Omissions, and provide a two-hour help desk response SLA.