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This Government Contract opportunity from North Carolina was posted on June 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

System Administrators & Platform Support

Closed
State & Local

Contract Overview

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The contract seeks qualified providers to administer and maintain a unified interface software platform, with responsibilities encompassing user access management, system configuration, and technical integration support. The work is classified under NAICS code 541511 and is structured as a subcontract under the Department of Commerce’s North Carolina office, with performance location unspecified but tied to the agency’s operational needs. The solicitation was posted on June 16, 2026, and responses are due by August 26, 2026, with no set-asides designated for small businesses or other categories. All activities must ensure seamless functionality and secure access to the platform, requiring expertise in platform administration and system integration. Further details and submission guidelines are accessible via the provided UI link.

General Info

Administer unified interface software platform; subcontract under Dept of Commerce; due August 26, 2026.

Documents

This scope was carved out of 43-1389-26.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

UI CALL CENTER SERVICES 43-1389-26

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Department of Commerce
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Administer and maintain the unified interface software platform, including user access, configuration, and integration support.

More opportunities from North Carolina → Department of Commerce

Same awarding agency

NAICS: 518210
New
SLED
IFB 43-1391-26 DES Data Back Up and Recovery Services
Solicitation # 43-1391-26
Solicitation 43-1391-26 is an Invitation for Bid issued by the North Carolina Department of Commerce, Division of Employment Security, to procure data backup and recovery storage services. The project requires the implementation of Rubrik hardware, software, and professional services, including the delivery of Rubrik Enterprise and Foundation Editions, R7412 appliances, and the provisioning of a Cloud Vault instance in Azure. The solution must be deployed across two sites in Raleigh and Forest City, North Carolina, with a critical requirement that the system be fully operational before the Dell Avamar end-of-life date in March 2027. The contract features a three-year base term with the option for two additional one-year extensions. The award will be granted to a single vendor based on a Best Value Analysis using the Lowest Price Technically Acceptable method. Evaluation may include best and final offers, oral presentations, and product demonstrations. Strict compliance is required regarding data residency, mandating that all systems processing state and federal data remain within the United States. Additionally, vendors must adhere to GovRAMP authorization standards, E-Verify requirements, and various security regulations including HIPAA, FERPA, and PCI DSS. All non-public data must be encrypted in transit, and vendors utilizing offshore resources must disclose such arrangements and be evaluated for associated risks. Responses are due by October 26, 2026, via the Ariba Sourcing Module.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

4 days ago

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