System Assessment and Gap Analysis

The Birmingham-Jefferson County Transit Authority seeks a contractor to conduct a comprehensive evaluation of its transit operations, with a focus on identifying inefficiencies and equity gaps across service delivery, ADA compliance, and eligibility processes. The assessment will examine current operational models to ensure alignment with federal accessibility standards and equitable access for all riders, particularly underserved populations. The contractor will be expected to analyze data, observe service patterns, engage with stakeholders, and provide actionable recommendations to improve system performance, reduce disparities, and enhance overall transit reliability and inclusivity. The solicitation is open as a subcontract with a response deadline of August 17, 2026, and falls under NAICS code 541611 for management, scientific, and technical consulting services. All work will be performed in Alabama, though specific location details are not provided. Procurement is managed by the BJCTA’s Procurement Department, and interested parties must submit responses through the specified vendor portal by the stated deadline. No set-aside status or organizational type restrictions are indicated, allowing eligible vendors to compete without limitations.