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This Government Contract opportunity from Connecticut was posted on July 11, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

System Design & Technical Documentation

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
RFI - City of Seattle Utilities Customer Service System
Solicitation # 1479146A
The City of Seattle has issued Request for Information 1479146A to gather industry data on modern utility customer service products for Seattle City Light and Seattle Public Utilities. The primary objective is to inform a future competitive solicitation for a Utilities Customer Service Portal that enhances digital self-service, account management, and operational efficiency. Key desired capabilities include a secure, multilingual customer portal with chatbot functionality, the ability for users to view billing and usage history, and robust analytics for tracking engagement. A critical technical requirement is the ability to integrate with the existing Oracle Utilities solution stack through real-time and batch data exchanges. The sought-after solutions must adhere to strict accessibility and security standards, including WCAG 2.1 level compliance, evolving ADA regulations, and a mobile-first design. Security requirements include compliance with PCI standards, the provision of SOC 1 or 2 reports, and adherence to City of Seattle privacy and records retention schedules. This is an informational solicitation only, and no contract will be awarded based on the responses. Interested vendors must register via the OpenGov Procurement Portal and submit their responses, including organization qualifications and feedback on specific customer and technical user stories, by the revised deadline of November 12, 2026, at 12:00 p.m.
Information Technology Department

POSTED

about 16 hours ago

DEADLINE

in 15 days

AI Contract Overview

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This subcontract, titled System Design and Technical Documentation, is issued by North East Transportation in Connecticut. The primary objective of the contract is the development of a comprehensive system architecture to support a camera server upgrade. The scope of work requires detailed planning for server specifications, storage capacity, network integration, software requirements, and the establishment of robust failover plans to ensure system reliability. The opportunity was posted on July 11, 2025, with a response deadline set for August 13, 2025. Classified under NAICS code 541512, the project focuses on specialized computer systems design. Interested parties can find further information and submission details through the CTSource Bid Board portal.

General Info

Documents

This scope was carved out of 31156.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Camera Server/System

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyConnecticut → North East Transportation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Develop a detailed system architecture for the camera server upgrade, including server specifications, storage capacity, network integration, software requirements, and failover plans.

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Keith Deutsch
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