Tax Bill Production

The City of Oshawa is soliciting proposals under RFP C2026-093 for a supplier to handle tax bill production, which includes the development of stock templates and the printing, folding, inserting, and mailing of residential and commercial property tax bills. The contract term is up to five years with annual renewal options. The successful proponent must adhere to strict legislative deadlines, ensuring all bills are mailed within five business days of receiving print files. Technical requirements include the use of FSC certified white paper with 30% PCW content, adherence to Oshawa Logo Visual Identity Standards, and compliance with Canada Post specifications for machine-able incentive letter mail. Crucial technical deliverables include the integration of MICR, OCR, and barcode lines on payment stubs, with a mandatory testing phase involving 50 sample bills submitted to RBC Bank or another designated institution. Bidders must submit electronic proposals in PDF format via the City's Bidding System by October 28, 2026, including mandatory documentation on technical approach, information security, and business continuity. Award decisions may involve short-listing proponents for interviews, with final selection based on combined submission and presentation scores. The contractor is required to maintain strict confidentiality, provide liability insurance, and comply with the Occupational Health Safety Act and the Human Rights Code.