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Technical Customer Support (Help Desk)

Active

Federal

Response Deadline10/16/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Defense → W6QK Acc-Apg

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington, DC, USA

Set-Aside

NONE

Documents

This scope was carved out of W91CRB-27-Q-A002.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Defense Market Intelligence

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 13

subcontract

Response DeadlineOct 16

Submission deadline

Response Deadline

10/16/2026, 09:00:00 PM UTCin 3 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → W6QK Acc-Apg

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides Tier 1 and Tier 2 technical customer support for prime contractors on Army DASA DEC projects. Troubleshoots portal access issues for CONUS and OCONUS users, manages named-user subscription credentials, and provides technical guidance on portal functionality using remote support tools. Requires standard IT support certifications such as CompTIA A+ or Network+. Delivers technical support resolution and system accessibility.

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