Technical Documentation & Knowledge Transfer Support

The contract requires the development of comprehensive technical documentation, user guides, and transition playbooks to support the migration of an e-Commerce platform. These deliverables must clearly outline system architecture, operational procedures, troubleshooting steps, and migration workflows to ensure a smooth transition for end users and support teams. The contractor is also responsible for conducting structured knowledge transfer sessions with National Research Council of Canada staff to build internal capability and minimize dependency on external resources post-migration. All documentation must be precise, accessible, and aligned with the platform’s technical requirements and the agency’s operational environment. This subcontract is issued by the National Research Council of Canada under the Government of Canada and is tied to the NAICS code 541611, indicating it falls under management, scientific, and technical consulting services. The opportunity was posted on July 7, 2026, with a response deadline of July 22, 2026. Performance of the work is expected to take place within Canada, reflecting the government’s focus on domestic expertise. The contract does not specify a set-aside type or point of contact, and the place of performance is broadly defined as Canada without detailed location information. Interested parties must submit their proposals before the stated deadline to be considered for award.