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This Government Contract opportunity from Except Comptroller General Gao was posted on June 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Customer Service Operations

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
Case Management Software for Hidalgo County Community Service Agency
Solicitation # 26-0480-11-06-03-REBID
Hidalgo County is soliciting proposals under RFP No. 26-0480-11-06-03-REBID for a cloud-based customer management software solution for the Community Service Agency. The objective is to implement a scalable, secure, and user-friendly system to manage the full client-service lifecycle, including application intake, eligibility determination, service authorization, and compliance reporting. Key requirements include a bilingual English and Spanish responsive portal for client intake, mobile-friendly accessibility, and support for a minimum of 40 users. The project involves software licensing, data migration, user training, and ongoing hosting and maintenance. The solicitation was released on October 24, 2026, with a response deadline of November 6, 2026, at 3:00 PM CST. Award decisions will be based on a points-based evaluation where pricing is not the sole criterion; the process includes a preliminary evaluation followed by negotiations and a request for a Best and Final Offer. The contract is subject to various federal and state regulations, including 2 CFR 200, the Texas Prompt Payment Act, and Title VI of the Civil Rights Act. Vendors must provide proof of insurance, SAM.gov registration, and certification regarding debarment. The County reserves the right to terminate the agreement with thirty days written notice and requires that any defective items be replaced within two business days.
Community Service Agency

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

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The contract requires the provision of Tier 1–2 technical support to staff of the Government Accountability Office who utilize ARIN services, encompassing assistance with registration requests, policy-related inquiries, and incident response while strictly adhering to defined service level agreements. Support must be responsive, accurate, and timely, ensuring seamless operational continuity for GAO personnel reliant on ARIN’s internet resource management systems. The work is positioned as a subcontract under NAICS code 541512 and will be performed at the GAO’s location in Washington, DC, with a delivery deadline for proposals set for July 24, 2026. This engagement is critical to maintaining the integrity and efficiency of GAO’s technical infrastructure tied to internet number resource administration.

General Info

Provide Tier 1–2 technical support for ARIN services to GAO staff in Washington, DC, meeting strict SLAs by July 24, 2026.

NAICS

541512 - Computer Systems Design Services

Place of Performance

Washington, DC, 20548, USA

Set-Aside

NONE

Documents

This scope was carved out of 05GA0A26Q0053.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Class B and RPKI

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyExcept Comptroller General Gao → Government Accountability Office
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver Tier 1–2 technical support for GAO staff using ARIN services, including registration requests, policy inquiries, and incident response with SLA adherence.

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