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This Government Contract opportunity from Texas was posted on August 22, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

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This contract involves providing Tier 1 and Tier 2 help desk support services tailored for the staff and students of the Grapevine Colleyville Independent School District in Texas. The services encompass remote troubleshooting of technical issues, coordination of device repairs, and delivering user training to ensure smooth operation and effective use of technology resources within the district. The contract is classified under NAICS code 541513, which pertains to computer facilities management services, indicating a focus on IT support and maintenance. The solicitation for this subcontract was posted on August 22, 2025, with a response deadline set for June 26, 2026. While specific location details for the place of performance and contact points are not provided, the primary agency overseeing the contract is the Grapevine Colleyville Independent School District. This engagement aims to enhance the technical support framework available to educators and students, facilitating timely resolution of IT issues and promoting efficient use of technological tools during daily school activities.

General Info

Provide Tier 1 and Tier 2 IT help desk support for Grapevine Colleyville ISD staff and students.

Documents

This scope was carved out of 26-04-4-RFP ).

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Technology Related Equipment, Software and Services (25-09

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Grapevine Colleyville Independent School District
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 help desk support for staff and students, including remote troubleshooting, device repair coordination, and user training.

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Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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