This Government Contract opportunity from Rhode Island was posted on July 20, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

Technical Support and Help Desk Services

Closed

State & Local

Submission Closed09/07/2023, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on October 28, 2026, and requires responses to be submitted by the deadline of November 16, 2026. Interested parties should direct inquiries to the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA portal link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Database Administration and Technical SupportThis subcontract for Database Administration and Technical Support involves the technical maintenance and administration of the I3/IGOV database for prime contractors working on State of Alabama projects. The selected provider will be responsible for executing regular database backups, optimizing query performance for licensee searches, and applying necessary security patches using SQL Server, Oracle, or PostgreSQL. The final deliverables include a fully maintained database system accompanied by detailed uptime logs. Qualified candidates must hold professional database certifications to perform these services under NAICS code 541513. The opportunity was posted on October 27, 2026, with a response deadline of October 30, 2026. This project is managed through the Alabama Administration Unit.

544_ADMINISTRATION UNIT

POSTED

DEADLINE

Commvault Implementation and Training ServicesThe Commvault Implementation and Training Services subcontract involves providing remote installation, configuration, and training for prime contractors working on Maryland State Highway Administration projects. The scope of work focuses on the configuration of HyperScale X capacity and Autonomous Recovery utilizing remote access tools to deliver a fully operational backup and recovery system along with comprehensive staff training. Eligible providers must hold technical certification in Commvault implementation and maintain MBE certification. This opportunity falls under NAICS code 541513, with a response deadline set for November 5, 2026.

State Highway Administration

POSTED

DEADLINE

CMMS Operational Support & Helpdesk ServicesThe CMMS Operational Support and Helpdesk Services subcontract provides essential technical support, platform maintenance, and account management for prime contractors working on Prince George's County Public Schools facility projects. The scope of work includes operating a dedicated helpdesk for 900 licensed users, deploying critical software updates, and maintaining overall platform stability to ensure consistent availability and the timely resolution of support tickets. Under NAICS code 541513, this engagement requires all assigned staff to undergo rigorous background checks to meet security standards. Interested parties should note the response deadline of December 3, 2026, for this Maryland-based opportunity.

Prince George's County Public Schools

POSTED

DEADLINE

Historical Rental Data Extraction and MigrationThe Historical Rental Data Extraction and Migration subcontract involves performing comprehensive ETL services for prime contractors supporting the City of Pasadena Rent Stabilization Department. The scope of work focuses on the extraction, cleansing, transforming, mapping, and loading of historical rental and property data from legacy systems into new database schemas to maintain strict data integrity. The project requires the delivery of a fully populated production database by April 30, 2027. This opportunity was posted on October 27, 2026, with a response deadline of November 21, 2026, and is categorized under NAICS code 541513.

Rent Stabilization Department

POSTED

DEADLINE

Cisco NX-OS Implementation and Migration EngineeringThis subcontract for the East Riding of Yorkshire Council focuses on the implementation of network architecture and service migration for data centre projects. The selected provider will be responsible for configuring Cisco NX-OS switches and executing the migration of workloads and traffic from ACI to NX-OS. The scope of work includes comprehensive system validation and cut-over activities to ensure the delivery of a fully operational Cisco NX-OS based data centre network. Qualified candidates must hold a CCNP or Cisco Certified Specialist - Data Center Implementation certification. The opportunity was posted on October 27, 2026, with a response deadline of November 11, 2026. This project falls under NAICS code 541513 and involves supporting prime contractors to modernize the council's network infrastructure.

East Riding of Yorkshire Council

POSTED

DEADLINE

Website Maintenance and Technical SupportThis subcontract for Website Maintenance and Technical Support serves Southern Electric Power Distribution Plc, focusing on the stability and availability of their website projects. The scope of work involves providing prime contractors with essential technical support and routine maintenance, including software updates, patching, performance monitoring, and the troubleshooting of website errors. The primary objectives of the contract are to maintain consistent website uptime and ensure the timely resolution of technical support tickets. Interested parties should note that the response deadline is November 21, 2026, and the project falls under NAICS code 541513.

Southern Electric Power Distribution Plc

POSTED

DEADLINE

Data Migration & Database EngineeringThis subcontract focuses on data migration and database engineering services supporting prime contractors for Army 7th Signal Command projects. The primary objective is to deliver a fully populated and validated production database by identifying, cleansing, and migrating telecommunications asset data from over 100 installations. This process involves the utilization of custom scripts and ETL processes to ensure the target database is accurately built and repaired. Managed under the Department of Defense through the W6QK Acc-Apg Contr Ctr agency, the project falls under NAICS code 541513. The solicitation was posted on October 27, 2026, with a response deadline of November 5, 2026.

W6QK Acc-Apg Contr Ctr

POSTED

DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

NOAA Corporate Database & Security Compliance SupportThe NOAA Corporate Database and Security Compliance Support subcontract focuses on providing essential backend database maintenance and IT security compliance for prime contractors working on NOAA Coast Pilot Production System projects. The scope of work includes the maintenance of NOAA corporate databases, security software, and desktop operating systems to ensure full alignment with NOAA IT security directives and International Hydrographic Organization standards. To execute these tasks, personnel are required to utilize VPN accounts and CAC authentication. Managed under NAICS code 541513 for the Department of Commerce NOAA, the project is based in Silver Spring. The primary deliverables include the maintenance of a fully compliant database environment and the submission of monthly reports detailing system security and stability. Interested parties should note the response deadline of November 6, 2026.

Department Of Commerce Noaa

POSTED

DEADLINE

Alaris System Software Maintenance and Network IntegrationThe Alaris System Software Maintenance and Network Integration subcontract involves providing specialized technical updates and network configuration services for the Alaris System at VA Butler Healthcare Care Center projects. The scope of work includes managing software updates for the Alaris Systems Manager and Guardrails Suite MX, configuring network IP address ranges, and ensuring that wireless modules maintain FIPS 140-2 compliance. Managed under NAICS code 541513 for the Department of Veterans Affairs, the contractor is responsible for delivering a fully updated software environment and detailed technical support logs. This engagement supports prime contractors in maintaining critical healthcare system infrastructure through precise software management and network integration.

244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

WDXRF Software Updates and Hardware UpgradesThis subcontract focuses on the supply and installation of software updates and hardware upgrades for the Thermo Fisher Scientific WDXRF system. The scope of work involves providing the latest manufacturer software versions and implementing hardware enhancements to improve overall system performance for prime contractors working on West Virginia Department of Transportation projects. To ensure system integrity, the provider must hold the necessary authorization to deliver official manufacturer software updates. The project is based in Charleston, West Virginia, and falls under NAICS code 541513. Interested parties must adhere to the response deadline of November 12, 2026, at 3:30 PM. The final deliverables for this contract include the successful installation of updated software and the integration of all required hardware components.

West Virginia

POSTED

1 day ago

DEADLINE

in 15 days

AI Contract Overview

The State of Rhode Island is seeking a subcontractor to provide ongoing Tier 1 and Tier 2 technical support and help desk services for LIMS users. The scope of work encompasses comprehensive help desk operations, technical troubleshooting, and the delivery of user training to ensure system efficiency. All services must be delivered in accordance with established SLA-backed response times to maintain operational standards. This opportunity was posted on July 20, 2023, with a response deadline of September 7, 2023. The contract falls under NAICS code 541513, focusing on computer facilities management services. Interested parties can find further details and bidding opportunities through the Rhode Island Department of Procurement portal.

General Info

Rhode Island seeks a subcontractor for LIMS Tier 1 and 2 technical support.

Agency

State of Rhode Island

NAICS

541513 - Computer Facilities Management Services

Place of Performance

RI, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP24003075.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Laboratory Information Management System - DOH

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedJul 20

subcontract

Response DeadlineSep 7

Deadline has passed

Submission Closed

09/07/2023, 02:00:00 PM UTC

Find active opportunities like this

Get full access to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyState of Rhode Island

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Rhode Island

Office AddressN/A

ContactsNo contact information available

Full Description

Ongoing Tier 1 and Tier 2 technical support for LIMS users, including help desk operations, troubleshooting, user training, and SLA-backed response times.