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This Government Contract opportunity from Georgia was posted on August 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

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The City of Roswell seeks a contractor to provide ongoing Tier 1 and Tier 2 technical support services to city staff and the general public, focusing on resolving streaming issues and assisting with system navigation. This subcontract is intended to ensure reliable and responsive technical assistance for digital platforms used by city operations and citizen-facing services, with demand expected to include daily inquiries, troubleshooting, and user guidance. The solicitation was posted on August 10, 2026, with proposals due by September 1, 2026, and is classified under NAICS code 541519 for other computer-related services. The contract will be managed under the Georgia Department of Administrative Services, with no specific set-aside designation and no detailed location provided beyond the agency jurisdiction. Interested parties must submit responses through the official Georgia procurement portal by the stated deadline.

General Info

City of Roswell seeks contractor for daily Tier 1 and Tier 2 technical support on streaming and digital platforms.

Place of Performance

GA, USA

Set-Aside

NONE

Documents

This scope was carved out of PE-66079-NONST-2026-000000063.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Public Meeting and Agenda Software

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgia → City of Roswell
ContactsNo contacts available
OfficeN/A
Organization / AgencyGeorgia → City of Roswell
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing Tier 1 and Tier 2 technical support for city staff and the public, including troubleshooting streaming issues and system navigation.

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