Technical Support and Help Desk Services
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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The City of Roswell seeks a contractor to provide ongoing Tier 1 and Tier 2 technical support services to city staff and the general public, focusing on resolving streaming issues and assisting with system navigation. This subcontract is intended to ensure reliable and responsive technical assistance for digital platforms used by city operations and citizen-facing services, with demand expected to include daily inquiries, troubleshooting, and user guidance. The solicitation was posted on August 10, 2026, with proposals due by September 1, 2026, and is classified under NAICS code 541519 for other computer-related services. The contract will be managed under the Georgia Department of Administrative Services, with no specific set-aside designation and no detailed location provided beyond the agency jurisdiction. Interested parties must submit responses through the official Georgia procurement portal by the stated deadline.
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GA, USASet-Aside
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