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This Government Contract opportunity from California was posted on June 3, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & Help Desk Services

Closed
State & Local

Contract Overview

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The California Department of Parks and Recreation is seeking a subcontractor to provide Technical Support and Help Desk Services specifically for GIS users. The scope of work focuses on the delivery of Tier 1 and Tier 2 technical support, which includes comprehensive troubleshooting, user training, and the maintenance of service delivery based on established service level agreements. This opportunity is categorized under NAICS code 541513 and was posted on June 3, 2025. Interested parties must submit their responses by the deadline of June 17, 2025. Further details regarding the solicitation can be accessed through the Cal eProcure portal.

General Info

Documents

This scope was carved out of C24010009.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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C24010009 ESRI GIS Enterprise Agreement

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia Department of Parks & Recreation
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 1–2 technical support for GIS users across DPR, including troubleshooting, training, and SLA-based service delivery.

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