This Government Contract opportunity from Mississippi was posted on July 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk Services

Closed

State & Local

Submission Closed08/13/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract requires the provision of ongoing Tier 1–2 technical support for the housing platform used by students, staff, and administrators at the University of Southern Mississippi, with a focus on timely resolution of issues and adherence to established service level agreements. Support must be available outside regular business hours to ensure continuous access and operational reliability for the campus community, addressing user inquiries, system errors, and functionality concerns with prompt and effective responses. The solicitation is categorized as a subcontract under NAICS code 541519, with a response deadline of August 13, 2026, and was posted on July 27, 2026. The contracting entity is the University of Southern Mississippi’s Mississippi office, though specific location details for performance or contact are not provided. The services are critical to maintaining the functionality and usability of the housing system across the entire university population, requiring qualified personnel capable of delivering consistent, SLA-driven support in a high-volume, multi-user environment.

General Info

Tier 1–2 technical support for university housing platform with 24/7 SLA-driven resolution.

Agency

Mississippi → UNIVERSITY of SOUTHERN MISSISSIPPIView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 9280-27-R-IFBD-00003.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOTICE TO BIDDERS Sealed bids will be received in the Office of the Director of Procurement Services, The University of Southern Mississippi, 118 College Drive #5003, Bond Hall, Room 214, Hattiesburg, Mississippi, until Thursday, August 13, 2026, 2:

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 27

subcontract

Response DeadlineAug 13

Deadline has passed

Submission Closed

08/13/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyMississippi → UNIVERSITY of SOUTHERN MISSISSIPPI

ContactsNo contacts available

OfficeN/A

Organization / Agency

Mississippi → UNIVERSITY of SOUTHERN MISSISSIPPI

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing Tier 1–2 technical support for students, staff, and administrators using the housing platform, including after-hours coverage and SLA-backed response times.