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This Subcontract opportunity from Texas was posted on August 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
SLED
Cybersecurity Maturity Model Certification (CMMC) Program Services
Solicitation # 09112026
The University of Arkansas, Fayetteville (UAF) issued solicitation 09112026 for Cybersecurity Maturity Model Certification (CMMC) Program Services to secure a term contract for two years with two optional renewal years. The objective was to engage a qualified firm to provide cybersecurity advisory, architecture, engineering, and compliance services to mature the university's CMMC program. The scope focused on achieving compliance with CMMC Levels 1, 2, and 3 to protect Federal Contract Information (FCI) and Controlled Unclassified Information (CUI). Key deliverables included a compliance maturity roadmap, the design of a scalable security architecture, a continuous monitoring program, and assessment readiness support. The procurement process included several modifications, such as the addition of a 2 million dollar Professional Liability insurance requirement and extensions to the proposal deadline. Evaluation criteria were weighted toward the technical proposal (40 points), respondent qualifications (30 points), and cost (30 points). However, on October 19, 2026, the University of Arkansas, Fayetteville officially cancelled RFP 09112026 via Addendum 3. This cancellation was prompted by changes in federal guidance that necessitated a reassessment of the procurement scope, with the university intending to issue a new solicitation once requirements are clarified.
University of Arkansas Fayetteville (UAF)

POSTED

about 5 hours ago

DEADLINE

N/A
NAICS: 541512
New
SLED
Pre-Solicitation for CSBP Business Modernization
Solicitation # OIS-25-26-020
The California Department of Consumer Affairs, through the State Board of Pharmacy, is seeking a contractor to modernize its business operations by replacing aging legacy systems with a cloud-based Software as a Service solution. This project, identified as solicitation OIS-25-26-020, aims to implement a comprehensive system for application, renewal, compliance, payment, inspection, and reporting. The contractor will be responsible for the design, configuration, integration, deployment, and ongoing maintenance of the solution using a hybrid-agile scrum methodology. The project is structured into four phases, with a base contract term of 36 months and a timeline spanning from October 2027 through October 2030. The solution must adhere to strict technical and security standards, including WCAG 2.2 Level AA for accessibility and NIST SP 800-53 Rev. 5 and the NIST Cybersecurity Framework for security. Compliance with FedRAMP and California SAM/SIMM policies is required, and the system must integrate with DCA/OIS Single Sign-On for role-based access control. Evaluation of bidders will be based on a point system regarding how functional requirements are met, favoring out-of-the-box capabilities over customization, and will include a cost evaluation covering base deliverables, maintenance, and continuous enhancements.
California Department of Consumer Affairs

POSTED

2 days ago

DEADLINE

in 29 days
NAICS: 541512
New
SLED
Artificial Intelligence and Information Technology Technical Support and Advising Services
Solicitation # TRS000658
The Teacher Retirement System of Texas is soliciting professional Artificial Intelligence (AI) and General Information Technology (IT) technical and advisory services under solicitation TRS000658. The scope of work includes strategic planning, solution design, implementation, optimization, and ongoing advisory services, specifically covering AI strategy and the operationalization of Generative AI solutions. All engagements will be managed through a Work Order process, with specific deliverables, pricing, and acceptance criteria defined on a per-engagement basis. The resulting contract is expected to have a single four-year term, with the majority of work performed remotely, although onsite requirements may be negotiated for specific events like training. To be considered responsive, prime contractors must demonstrate a minimum of ten years of experience providing enterprise-wide IT support to organizations with over 1,000 employees and ten years of experience supporting public sector organizations. Additionally, firms must provide documentation of successful project delivery in both AI and traditional IT within the preceding two years. Awards will be based on best value standards, and TRS reserves the right to make a single award, multiple awards, or no award. Payment will be made in arrears, either on an hourly basis for time-and-materials work orders or based on accepted milestones for deliverable-based work orders, requiring mandatory written acceptance from TRS. All technical solutions must align with the TRS AI Governance Framework and meet WCAG 2.1 Level AA accessibility standards.
Teacher Retirement System of Texas

POSTED

3 days ago

DEADLINE

in 9 days

AI Contract Overview

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The contract titled Technical Support and Help Desk Services seeks a subcontractor to deliver continuous technical support with a guaranteed 24-hour response time SLA, ensuring timely resolution of user issues. Support services must include an online help center, comprehensive user documentation, and instructional video tutorials to empower end users with self-service resources. Additionally, the contractor is required to provide quarterly update briefings to keep stakeholders informed of system enhancements, maintenance schedules, and operational changes. The opportunity is categorized under NAICS code 541512 and is issued by DFW International Airport under the Texas agency organization. The solicitation was posted on August 3, 2026, with responses due by September 1, 2026, and the performance location is tied to the agency’s operational scope without specific geographic details provided. Interested parties must submit proposals via the designated BonfireHub portal.

General Info

24/7 technical support with 2-hour SLA, self-service resources, quarterly updates, DFW Airport, BonfireHub submission.

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of PA2227.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AI Video Creation Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyTexas → Dfw International Airport
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing technical support with a 24-hour response time SLA, including an online help center, user documentation, video tutorials, and quarterly update briefings.

More opportunities from Texas → Dfw International Airport

Same awarding agency

NAICS: 327320
New
SLED
Supply of Pre-Mixed and Volumetric Concrete
Solicitation # PA2315
DFW International Airport is soliciting bids under solicitation PA2315 for a five-year contract to provide an annual supply of pre-mixed and volumetric concrete. This procurement is conducted in accordance with Texas Local Government Code Title 8, Subtitle A, Chapter 252, with the award based on best value procedures. Evaluation criteria include the bidder's ability to meet specifications, the capacity to provide required insurance, the compensation offered, and the bidder's overall understanding of the scope of work and service challenges. While the Small Business Enterprise goal is 0%, the airport encourages participation from SBE-certified firms. Bids must be submitted electronically via dfwairport.bonfirehub.com by December 1, 2026, and must be signed to be considered. Required documentation includes a Business Disclosure Form and various response forms. The contract mandates compliance with the Texas Prompt Payment Act, requiring payment within 30 days of a valid invoice. Performance is managed by the Airport's Project Manager and Vice President of PMM, with a requirement that all work meets or exceeds industry standards. Additionally, the contractor must adhere to strict legal representations, including non-discrimination policies under Title VI and Section 504, and certifications regarding the non-boycott of Israel and energy companies.
Ready-Mix Concrete Manufacturing

POSTED

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DEADLINE

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View Details
NAICS: 541990
SLED
Art Maintenance and Conservation Services
Solicitation # PA2290
The Dallas Fort Worth International Airport is soliciting bids for a five-year contract to provide annual maintenance and conservation services for artworks located within airport terminals and other board-owned facilities. The selected service provider must adhere to the Code of Ethics and Guidelines for Practice of The American Institute for Conservation of Historic and Artistic Works. The scope of work includes the inspection and cleaning of two-dimensional works, sculptures, floor-integrated medallions, and terrazzo floors, as well as specialized monthly maintenance and emergency repairs for the Circling Sculpture in Terminal D. Additionally, the contractor is responsible for providing training for custodial and quality assurance staff. Due to airport operations, certain tasks must be performed during night shifts from 11:00 P.M. to 5:00 A.M. The contract will be awarded to the lowest responsive and responsible bidder, with evaluations based on unit pricing, quantities, and the overall quality and reliability of the bidder's performance. Bids must be submitted electronically via the Bonfire hub by November 24, 2026. The agreement is conducted under Texas Local Government Code Title 8, Subtitle A, Chapter 252, and requires compliance with OSHA safety standards and non-discrimination laws. While the Small Business Enterprise goal is set at 0%, the airport encourages the participation of SBE-certified firms. All work is subject to inspection by the Vice President of PMM or a designee to ensure it meets industry standards and specifications.
All Other Professional, Scientific, and Technical Services

POSTED

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DEADLINE

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