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Technical Support and Managed Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

AL, USA

Set-Aside

NONE

Documents

This scope was carved out of SRC0000036973.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sole Source Electronic Data Interchange service

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Timeline

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Organization & Contact Information

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AgencyAlabama → Fair Trial Tax Fund
ContactsNo contacts available
OfficeN/A
Organization / AgencyAlabama → Fair Trial Tax Fund
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support and utilization reporting for the EDI system for prime contractors on Alabama Office of Indigent Defense projects. Provides business-hour assistance to licensees and generates monthly utilization summaries detailing primary case numbers for processed claims. Manages the inclusion of $0 fee statements as supporting documentation. Delivers monthly utilization reports and technical support resolution.

Similar Contracts

Same NAICS industry code

NAICS: 541519
New
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IT Support Services Contract (ITSSC) Recompete
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The Social Security Administration Office of Acquisition and Grants is establishing a multiple-award Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract for the IT Support Services Contract (ITSSC) Recompete, solicitation number 28321326R00000022. This vehicle is designed to provide enterprise-wide IT support across several functional domains, including software engineering and integration, infrastructure and architecture, cybersecurity and fraud analytics, and Generative AI and emerging technologies. The contract is intended to support mission-critical operations and the modernization of legacy systems to ensure 24/7 digital access for millions of beneficiaries. The anticipated period of performance consists of a base year plus nine option years, totaling 126 months, with an additional possible six-month extension. The agency intends to award up to seven IDIQ contracts using a tradeoff approach, where non-price evaluation factors are significantly more important than price. The primary evaluation criteria, in descending order of importance, are detailed experience, technical approach, management approach, and past performance, with price analyzed in a separate phase. Proposals must be submitted in two volumes: a Business Volume containing pricing, certifications, and a Cybersecurity Supply Chain Risk Assessment, and a Technical Volume addressing the non-price factors. Awardees must comply with strict information security and privacy requirements, including the handling of Controlled Unclassified Information and adherence to NIST guidance. Performance will be inspected and accepted primarily at the SSA location in Baltimore, Maryland.
Office of Acquisition and Grants

POSTED

about 17 hours ago

DEADLINE

in 7 days
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More opportunities from Alabama → Fair Trial Tax Fund

Same awarding agency

NAICS: 518210
New
SLED
Sole Source Electronic Data Interchange service
Solicitation # SRC0000036973
The State of Alabama, through the Fair Trial Tax Fund and the Office of the Chief Procurement Officer, is soliciting sole source Electronic Data Interchange (EDI) services to support the Office of Indigent Defense. The primary objective is to implement Apparitura OIDS EDI services that connect to existing records, translate them into the required OIDS format, and export them to open claims on the AIDCC website for appointed attorneys. The system must support Excel formats, the Clio case management system, and other future systems rolled out by Apparitura. Key deliverables include providing EDI licenses for registered users, including a zero-dollar fee statement on all processed claims, providing monthly utilization summaries of primary case numbers, and offering technical support during normal business hours. The contract is capped at a total cost of 25,000 dollars, including all renewals, with a maximum performance period of five years. The agreement may be renewed annually by written consent of both parties. The State reserves the right to evaluate bids based on price reasonableness, cost realism, and supplier qualifications, including professional licenses and certificates of insurance. Vendors must be registered in the Alabama Buys portal and comply with state regulations, including registration with the Alabama Secretary of State for foreign entities and certification of tax compliance under Section 41-4-142 of the Code of Alabama 1975. Payments will be made electronically via EFT, P-cards, or state-issued credit cards.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

2 days ago

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in 1 day
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